ENERGY TRANSITION

ENGIE wipes $12m in customer debt as retail scrutiny grows

Goodwill move for 2,200 households comes as regulators and advocates watch closely

ENGIE retail chief Andrea Bernard says the $12m debt write-off reflects a step-up in hardship support as scrutiny of energy retailers intensifies.

ENGIE retail chief Andrea Bernard says the $12m debt write-off reflects a step-up in hardship support as scrutiny of energy retailers intensifies. | Credits: ENGIE/Wikimedia Commons

Renewable energy group ENGIE has written off more than $12m in energy debt for about 2,200 customers experiencing financial hardship, completing the relief just before Christmas as pressure on energy retailers...

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